Returns & Exchanges
At NEDAO, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all unworn and unused items. Simply ensure your items are in their original packaging with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the items securely in their original packaging and include the packing slip provided in your confirmation email.
Ship It Back
Print the prepaid shipping label generated from our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing